Q: How do I check my back orders?

To check back-orders, please go to My Account and then to the My Orders section.

Question 1

I made a mistake on an order- how do I cancel this?

Accepted Answer

If you need to cancel your order, please call our customer service team -

tel: +44 (0) 33 000 22 223

email: aftersales@flowtech.co.uk

Question 2

How do I check my back orders?

Accepted Answer

To check back-orders, please go to My Account and then to the My Orders section.

Question 3

How do I shop by brand?

Accepted Answer

Click on the Brands page in the navigation and select the A-Z letter of the brand name you are looking. Then select the brand to see all of the products.

Question 4

How do I find my order history?

Accepted Answer

You need to be logged in to view your account. Click on your name in the top right to view My Account. Select order history tab to view your orders.

Question 5

How do I find a technical data sheet?

Accepted Answer

Technical data sheets are available on the products applicable. They appear on product list pages and product detail pages. You can also search for a tech data sheet number if you know it.

Question 6

What if I need help with a bespoke product or service?

Accepted Answer

If you would like assistance with a bespoke product or service, you can head to our Services page or contact our team -

tel: +44 (0) 33 000 22 223

email: sales@flowtech.co.uk

Question 7

How do I check my credit limit?

Accepted Answer

To check your credit limit, please log into your account and go to 'My Account'.

Question 8

What are my payment options?

Accepted Answer

Current payment options are credit if you have a registered credit account or card payment.

FAQs

Please use our contact form if you require any help finding the correct product for your specification or you have any questions about our products.